Question 1

Do you offer free roof inspections?

Accepted Answer

Yes! We provide free, no-obligation inspections so you can understand the condition of your roof without any pressure.

Question 2

Can you help me with my insurance claim?

Accepted Answer

Absolutely. With years of experience in the roofing and insurance industries, we guide you through the claims process from start to finish and advocate for a fair outcome.

Question 3

How long will my roofing project take?

Accepted Answer

Timelines vary depending on the size of the job, but most residential roof replacements are completed in 1–2 days. We’ll provide a clear timeline before work begins.

Question 4

What areas do you serve?

Accepted Answer

We’re proud to serve the entire Dallas–Fort Worth Metroplex.

Question 5

Are you licensed and insured?

Accepted Answer

Yes. New Era Roofing is fully licensed and insured to protect both our customers and our team.

Question 6

Do you provide a warranty?

Accepted Answer

Yes! We stand behind our work with both manufacturer warranties on materials and our own workmanship guarantee.

Question 7

What types of roofing materials do you offer?

Accepted Answer

We work with asphalt shingles, metal roofing, and other durable, high-quality materials that fit your style and budget.

Question 8

Do you handle emergency repairs or storm damage?

Accepted Answer

Yes. If your roof has been damaged in a storm or other emergency, contact us right away. We’ll respond ASAP to help protect your home.

Question 9

What payment options do you offer?

Accepted Answer

We provide affordable solutions and can discuss flexible payment options to fit your budget.

Techos New Era

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214-564-7486

Frequently asked questions